Thank you for visiting OKX.com. By accessing or using OKX.com and associated APIs or mobile applications (the OKX Platform), you (User or you) agree to these Terms of Service (Terms). Please read them carefully.
The Terms constitute the agreement between you and OKX Middle East Fintech FZE (OKX, we, us, or our), a Dubai World Trade Centre entity regulated by the Dubai Virtual Asset Regulatory Authority (License VL/23/12/003). OKX is part of the global OKX Group, providing digital asset services across multiple jurisdictions.
1. Preamble
1.1 By creating an account or using the OKX Platform, you gain access to our trading platform via software, API, and functionalities. Services are described in Clause 4.
1.2 You agree to be legally bound by these Terms. If you disagree, do not access the Services.
1.3 You accept the Exchange Code of Conduct and acknowledge OKX’s disciplinary powers.
1.4 These Terms and the Exchange Code of Conduct will be provided upon account approval.
1.5 OKX reserves the right to modify these Terms at its sole discretion (Clause 16).
1.6 The Terms in effect at the time of use apply. Review them regularly.
1.7 These Terms govern your access to Services and take precedence over other agreements.
1.8 Seek clarification if any Terms are unclear.
1.9 Communications will be via email unless otherwise specified.
1.10 All communications will be in English. The English version prevails over translations.
2. Eligibility and Prohibited Use
2.1 To use our Services, you must:
- Be at least 18 (natural persons) or duly authorized (legal entities).
- Not be on any sanctions lists (e.g., UAE Local Terrorism List).
- Provide compliance certification upon request.
2.2 You must not be restricted by UAE authorities.
2.3 Services are unavailable in restricted locations (e.g., Hong Kong, Belgium, Cuba, Iran).
3. Prohibited Businesses
3.1 Prohibited activities include:
- Unlicensed money services.
- Adult content/services.
- Deceptive marketing.
- Gambling.
- Money laundering.
- Ponzi schemes.
- Counterfeit goods.
3.2 OKX may suspend accounts violating these prohibitions and report to authorities.
4. Services Description
4.1 OKX provides a trading platform for digital assets. Users can withdraw assets subject to Terms.
4.2 Services include:
- Order matching.
- Digital wallets.
- Spot trading.
4.3 Additional services (e.g., margin lending, staking) require separate agreements.
4.4 Digital assets are pooled. Losses may be shared in case of shortfalls.
4.5 OKX may use third-party providers.
4.6 Ensure devices and internet access meet requirements.
4.7 OKX may send communications via email/SMS. Opt-out options are available.
4.8 Services may experience interruptions due to technical issues.
4.9 OKX is not liable for inaccuracies or interruptions.
4.10 Users bear responsibility for transactions and device security.
5. Trading on OKX Platform
5.1 Users can trade fiat/digital assets or digital/digital pairs.
5.2 Verify transaction details before submitting orders.
5.3 The platform operates 24/7, excluding maintenance.
5.4 OKX may suspend accounts violating laws.
5.5 Orders require sufficient account balance.
5.6 Orders remain pending until filled, expired, or canceled.
5.7 Trade reversals are rare and at OKX’s discretion.
5.8 Order confirmations are sent via email/notice.
5.9 Users acknowledge:
- Trades are irreversible.
- Price-time priority applies.
- API use must comply with rate limits.
5.10 Order limits may apply.
5.11 Transaction history is the official record.
Scheduled Downtime
5.14 Maintenance periods will be communicated in advance.
Suspension of Services
5.16 OKX may suspend services for breaches or platform risks.
6. Risk Disclosure
Overview
6.1 Digital assets are high-risk. This section outlines general risks.
6.2 Risks include:
- Market Volatility: Prices can fluctuate dramatically.
- Liquidity Risk: Assets may be hard to sell.
- Technology Risk: Cyber-attacks, forks, or protocol changes.
- Regulatory Risk: Legal changes may impact asset value.
- Insurance Fund: Protects against losses but may deplete.
6.3 Users accept all risks by using Services.
7. Your OKX Account
7.1 Registration requires accurate KYC details. Update changes promptly.
7.2 Protect passwords. Unauthorized access risks are yours.
7.3 Reset passwords via email/phone. Report breaches immediately.
7.4 Withdrawals may be withheld for disputes/liabilities.
7.5 Close accounts by canceling open orders and transferring assets.
7.6 Accounts may be suspended for breaches or investigations.
7.7 Terminated accounts may have funds seized per legal requirements.
8. User Rights and License
8.1 Limited license granted for approved purposes.
8.2 All intellectual property rights remain with OKX.
9. User Obligations
9.1 No multiple accounts or sharing credentials.
9.2 Use Services lawfully. Indemnify OKX for breaches.
9.3 Ensure accurate transfers. OKX isn’t liable for user errors.
10. Fees
10.1 Fee schedules are online (OKX Fees).
10.2 Fees may change with notice.
10.3 Fees are deducted automatically.
11. Service Changes/Termination
11.1 Services may change/interrupt without notice.
11.2 Accounts may terminate for breaches or legal requirements.
12. Unclaimed Property
12.1 Inactive accounts (6+ years) may be reported as unclaimed property.
12.2 OKX will attempt to locate users before closing accounts.
13. Compliance with Local Laws
13.1 Users are responsible for taxes/legal compliance.
13.2 OKX cooperates with authorities per AML laws.
14. Privacy Notice
14.1 See OKX Privacy Policy.
15. Limitation of Liability
15.1 OKX isn’t liable for disputes, breaches, or third-party acts.
15.2 Aggregate liability capped at $100.
15.3 Exclusions for fraud/death/personal injury.
15.4 Force majeure events exempt liability.
15.5 Users indemnify OKX for third-party claims.
16. Amendments
16.1 Terms may be updated with 30 days’ notice.
16.2 Continued use accepts changes.
17. Business Transfer
17.1 OKX may transfer business/assets to third parties.
18. Disclaimer
18.1 Services may interrupt; security isn’t guaranteed.
18.2 Users check files for viruses.
18.3 OKX isn’t liable for user content errors.
19. Governing Law
19.1 English/Welsh law applies.
20. Dispute Resolution
20.1 Disputes under AED 500,000 go to DIFC Small Claims Court.
20.2 Larger disputes use Dubai International Arbitration Centre.
21. General
21.1 Invalid clauses don’t void others.
21.2 Contact customer service for complaints.
21.3 These Terms supersede prior agreements.
22. Marketing Consent
22.1 By agreeing, you consent to promotional communications.
23. Definitions
23.1 Terms interpretation follows standard conventions.
FAQ Section
Q: How do I reset my password?
A: Use the "Forgot Password" link via email/SMS verification.
Q: Can I trade from restricted countries?
A: No. Check Clause 2.3 for restricted locations.
Q: What if OKX suspends my account?
A: Contact support with required documentation for review.
Q: Are fees negotiable?
A: No. Fees are fixed per the published schedule.
Q: How are disputes resolved?
A: Per Clause 20 (arbitration for claims ≥AED 500,000).
Q: Is OKX liable for trading losses?
A: No. Users bear all market risks (Clause 6).
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